Store Policies

Welcome to Heartsby’s Wonder World! We’re thrilled to share our whimsical, fun products with you. To ensure the best experience, please review our store policies below.

Allergy & Safety Notice

At Heartsby’s Wonder World, we want everyone to enjoy our products safely. Here are some safety guidelines:

• Ingredient Review: Please review the ingredients listed in each product’s description before purchasing.

• Patch Test: We recommend a small patch test before full use to ensure no adverse reactions occur.

• Discontinue if Irritation Occurs: If you experience any irritation, discontinue use immediately.

While we thoroughly test our products, we encourage these steps for a safe and enjoyable experience.

Refunds & Returns

Due to the personal nature of our products, all sales are final. We are unable to offer refunds or accept returns to help maintain product quality and safety. Thank you for your understanding.

Parental Supervision

Our products are designed for all ages, but we especially love our youngest fans! For safety, we recommend parental supervision for young children or anyone who may need assistance while using our products.

Shipping and Delivery

• Processing & Shipping Times: Please allow 3-5 business days for order processing. We aim to ship all orders by the next business day.

• Shipping Costs: Calculated at checkout based on location.

• International Shipping: We currently ship within the U.S. only.

Shelf Life & Storage

To keep your products fresh and packaging intact, store them in a cool, dry place away from sunlight. For best results, use within 6-12 months of purchase.

Privacy Policy

Your privacy is important to us. Data collected is used only for order fulfillment and email marketing. We use third-party services for secure payment processing.

Customer Support

For order inquiries, please email us at wonderworld@heartsbys.com. We aim to respond within 1 business day.

Terms of Service

• Order Cancellations: If your order hasn’t shipped, we may be able to cancel it. Please contact wonderworld@heartsbys.com for assistance.

• Product Misuse: Heartsby’s Wonder World is not liable for any adverse effects resulting from improper product use. Please follow all instructions carefully.

Thank you for shopping with us! At Heartsby’s Wonder World, we’re here to make your experience wonderful. Don’t hesitate to reach out with any questions.